Frequently Asked Questions

ORDERS & SHIPPING

How long does shipping take?

• US Orders: 3-5 business days
• International: 7-14 business days (varies by country)
  Track your order via our Order Tracker

What shipping methods do you offer?
We provide standard and express options. See all choices at checkout.

Can I change my order after placing it?
Contact us immediately through our Support Page. Changes are only possible before shipment.

PRODUCTS & SIZING

How do I choose the right size?
Consult our detailed Size Guide with measurements for each style.

Are your swimsuits lined?
Yes, all our swimwear features built-in lining for comfort and coverage.

How should I care for my L*SPACE items?
Hand wash recommended. See complete Care Instructions.

RETURNS & EXCHANGES

What’s your return policy?
Unworn items may be returned within 30 days. Start your return at our Returns Portal.

Do you offer exchanges?
Yes! Choose exchange during the return process or contact our Customer Care.

How long do refunds take?
Refunds process within 5-7 business days after we receive your return.

PAYMENTS & PROMOTIONS

What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.

How do I use a promo code?
Enter your code at checkout in the designated promo box.

Why isn’t my discount code working?
Check terms (minimum purchase, expiration date) or contact Customer Support.

ACCOUNT & TECHNICAL

How do I reset my password?
Use the “Forgot Password” link on our Login Page.

How do I update my email preferences?
Manage subscriptions in your Account Settings.

INTERNATIONAL CUSTOMERS

Do you ship worldwide?
Yes! Shipping costs calculated at checkout.

Are there custom fees?
International customers may be responsible for customs/duties.

For additional questions, visit our Help Center.